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Endpoint List View

The Endpoint List View lets you track and manage all enrolled endpoints from one place. Filter by health status or OS, search for a specific device, and take bulk actions across multiple endpoints at once.

Endpoint List View showing filter dropdown, search bar, toolbar icons, and endpoint records with Agent ID, Host Name, IP Address, OS, and status columns

The page has the following controls:

  1. Filter: Switches between saved endpoint filters. Select All Endpoints to view every enrolled device, or choose a saved filter to narrow the list.
  2. Search: Filters the list by any field. The search uses faceted filtering so you can find endpoints by specific criteria. See the Search section for details.
  3. Export Endpoints: Exports the endpoint list as a CSV or PDF file.
  4. Download: Downloads the endpoint list as CSV or Excel. Enable Password Protected to secure the Excel file.
  5. Refresh: Reloads the list to show the latest scan data. Use this when multiple technicians are working on the same endpoints simultaneously.
  6. Column Selection: Adds or removes columns from the list. Your preferences are saved per technician.
  7. More Options: Opens additional actions, including Auto Refresh Interval to set how often the list reloads automatically. Available intervals are None, 5 minutes, 10 minutes, 20 minutes, 25 minutes, and 30 minutes.
  8. Bulk Operations: Select multiple endpoints and click Take Action to apply one of the following actions:
    • Scan: Triggers an immediate patch scan on the selected endpoints.
    • Reboot: Restarts the selected endpoints.
    • Remove: Removes the selected endpoints from the list and from the Endpoints Scope.
  9. View Details Page: Click an endpoint's Agent ID to open its Endpoint Details page.
  10. View Details in New Tab: Click the arrow icon next to the Agent ID to open the details page in a new browser tab.
  11. Grid: Displays enrolled endpoints with their details as per the selected columns.

Export Endpoints​

This section walks you through exporting the endpoint list to a file for offline reference or reporting.

To export the endpoint list:

  1. Click the Export icon. A popup appears.
  2. Select the Format as CSV or Excel.
  3. If you select Excel, enable Password Protected to secure the file. Enter an Attachment Password, or leave it blank to use the password set in Edit User Profile.
  4. Select the fields to include in the export.
  5. Click Export. ServiceOps sends an email to your registered address with a download link.

Export Endpoints popup showing format selection, password protection toggle, and field selection

Export Endpoints email showing the download link sent to the technician