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Motadata ServiceOps Release Version 8.1.1

Release Date: April 28, 2023

What’s New?​

New Features​

  • Support for the STUN/TURN server is added to RDP Configurations.

  • Support for importing multiple Service Requests in bulk through Technician Portal is added.

Dashboard Improvements​

  • The Select Values option is now available for the applicable fields of X-Axis dropdown while creating a Widget in the Dashboard. Also, it is available while including a Chart in the Report.

Service Catalog Requirements​

  • Support for allowing the requesters to link the assigned assets with the Request from the Support Portal is added.

  • The Fill From Template field appearing on the form of the respective module can be hidden.

Project Improvements​

  • Support for deleting the task predecessors and successors in the Project is added.

Support Portal Improvements​

  • Support for Importing and Exporting the Incident Requests on the Support Portal is added.

Users​

  • Support for allowing the Tenant and Super Admin users to set a password for a technician is added.